We’re excited for you to receive your order! Our current processing time at the distribution centre is 3 to 5 working days. Once your order has been dispatched, you will receive tracking details to follow the most up-to-date status of your delivery, along with notification updates.

Please note: due to global shipping disruptions, some parcels may take longer than usual to arrive. We truly appreciate your patience and continued support as we navigate these challenges together.

Standard Delivery (Ground Shipping): once dispatched, your parcel may take between 3 to 10 working days to arrive, depending on your distance from our distribution centres.

⚠️ Kindly note: after your order leaves our warehouse, delivery times may be affected by carrier-specific factors such as safety protocols, high volumes, and staffing limitations. For the most accurate updates, we recommend contacting the courier directly with your tracking number at hand:

UPS

📞 1.800.742.5877

🌐 www.ups.com

USPS

📞 1.800.275.8777

🌐 www.usps.com

FedEx

📞 1.800.463.3339

🌐 www.fedex.com

Unfortunately, as stated in checkout and on our order confirmations, since we strive to ship as fast as possible and orders are locked into our inventory and payment systems as soon as they are placed, we aren’t always able to cancel any orders. To determine if your order is able to be cancelled, please reach out to us at info@linnaluxe.com.

If we are unable to cancel the order and you choose to return any items, you will be responsible for the return fees that are associated.

You will receive an order confirmation email once your order is placed, which will include purchased items, order total and order number.

Are you looking to track your order? When your order ships out, you will receive a Shipping Confirmation email from info@linnaluxe.com.with your tracking number. Depending on the product ordered, the email could take up to 3 business days to be sent. Once you receive the email, enter your tracking number below to check your delivery status quickly.

For looking to track your order, click here.

Order Numbers don’t instantly update with available Delivery Status. If your tracking number shows that it is currently unavailable, do not be alarmed - Your order has been shipped out and is in transit to the local post office. Tracking should be updated within a few business days. Depending on the destination, the order may take a few days to be delivered.

Happy shopping!

Love from Linna Luxe™ Team 

Unfortunately, we are unable to ship one order to two separate addresses. You will need to place two different orders going to two separate locations!

At Linna Luxe, we offer direct airmail delivery worldwide, with both Standard and Express shipping options available. Once your order has been dispatched, you will receive an email from info@linnaluxe.com containing your tracking code and instructions to monitor your parcel.

Standard Delivery: Once shipped, your parcel may take between 3 to 10 working days to arrive, depending on your location in relation to our distribution centres.

Once your parcel leaves our facility, responsibility for the shipment is transferred to the courier service. At this stage, Linna Luxe has fulfilled its role as the sender, and any further delivery inquiries should be directed to the respective carrier. Should your tracking information stop updating, we kindly ask that you contact the courier directly.

⚠️ Please note: Carriers are currently experiencing industry-wide delays due to increased volume, safety protocols, and limited staffing. These factors may affect delivery times once parcels have left our warehouse.

If you require assistance regarding your delivery, please reach out directly to your shipping provider using your tracking number:

UPS

📞 1.800.742.5877

🌐 www.ups.com

USPS

📞 1.800.275.8777

🌐 www.usps.com

FedEx

📞 1.800.463.3339

🌐 www.fedex.com

If your tracking shows that the parcel has been delivered but you have not received it, please check with neighbours or household members, as parcels may occasionally be left at the wrong address despite the correct shipping details. If you are still unable to locate your parcel, don’t hesitate to contact us at info@linnaluxe.com — we’re here to help.

Please note:

Shipping does not include Weekend delivery.

Orders received after 9 AM PT will not be processed to ship until the next day. If the order comes in after this time there is an additional day added to the shipment pushing out the freight time.

For our express and expedited delivery options, we require a signature for the items to be delivered fully. Please note that will make 3 delivery attempts before they send the package back to us.

Should you receive a note from regarding your delivery, please review the delivery note and ensure you are following the instructions to receive your package.
Should you have any questions or need assistance selecting which shipping option you should use, please feel free to email us here or live chat with us by hitting the message button below.

We try our best to ensure you don't have to pay additional import or customs taxes/duties. However, sometimes it is out of our control for local tax laws.

If you are charged additional taxes/duties at the border, you are responsible for the initial payments imposed by your local tax department. However, do email us the situation afterward. And we will see if we can find ways to remedy you in your next purchase or by offering you dedicated discount codes.

No! We know our customers love to send our products as gifts, so the prices are only located on the order confirmation and not on the packing slips sent in the boxes!

The most convenient way to shop Linna Luxe is through our official website: www.linnaluxe.com. Explore our full collection at any time, create a personal wish list, and enjoy a seamless checkout experience by opening an account.

To place an order, simply add your desired items to the bag and proceed to checkout.

✨ Kind reminder: Please double-check all details of your order before completing the purchase — including item, size, colour, and delivery address. If you notice an error, kindly contact us as soon as possible at info@linnaluxe.com. If your order has not yet been dispatched, we will do our best to amend it.

However, once the parcel has been shipped, changes or cancellations are unfortunately no longer possible.

Explore our:
FREE SHIPPING FOR 2 OR MORE ITEMS

BUY 2 GET 10% OFF

BUY 3 GET 20% OFF

Free shipping does not apply to international or expedited orders, orders that include products with handling surcharges or oversized item delivery fees, and/or previously placed orders. Automatically applied at checkout when order qualifies. Does not apply to returns. Terms of offer are subject to change without notice. Additional fees apply for express or overnight shipping, where available.

Follow us on Facebook and Instagram and sign up for our emails to be the first to hear about special sales and new releases! Only one promo code may be used per order.

All of our active promotions are located on our terms and conditions page. We do not partner with RetailMeNot or other promo code websites, so unfortunately all of the codes on their page are expired or are not active on www.linnaluxe.com.

Follow us on Facebook and Instagram and sign up for our emails to be the first to hear about special sales and new releases! Only one promo code may be used per order

For Return/Exchange Policy, click here.